60min
Fixed quote, fast
Send a short video of each room. We reply with a fixed price within 60 minutes and confirm your date the same day.
During business hours. Enquiries after hours are answered first thing the next business day.
Bond & carpet cleaning · Cairns
Hand back the keys with proof it’s clean.
Fixed-price bond and carpet cleaning. A quote within 60 minutes, a photo report of every room for your property manager, and a free re-clean if they flag anything within 7 days.
- Prices include GST
- No need to be home
- Japanese-run, Cairns-based
Completion report
3 bed · 2 bath house · Edge Hill
| Area | Clean | Photos |
|---|---|---|
| Kitchen & oven | 14 | |
| Bathrooms 1–2 | 9 | |
| Bedrooms 1–3 | 18 | |
| Living & dining | 11 | |
| Laundry | 4 | |
| Windows, tracks & screens | 8 | |
| Noted: small paint chip beside bedroom 2 door. It was there before the clean and is photographed. | ||
Carpets steam cleaned, dry by 7:30 pm
Re-clean cover until 24 Oct
Sameday
Photo report of every room
Before and after photos of every room, in the order of the exit condition report, sent the day of your clean. Forward it to your property manager in one tap.
Anything we notice, like existing damage or items left behind, is noted and photographed, not ignored.
7days
Free re-clean
If your property manager flags anything in our scope within 7 days of the clean, we come back and fix it at no cost.
Covers items in the agreed scope while the property is still vacant. We guarantee our work, not the bond decision itself.
Before you book anyone
Most bond clean problems aren’t about price.
Local reviews tell the same story: cleaners who don’t show, don’t reply, or don’t come back when the property manager finds something. Here’s what to check, and what we do about each.
What goes wrong
What we do instead
“6 hours for $210”
Hourly packages end when the hours do, finished or not.
A fixed price for the whole checklist
We finish the checklist, however long it takes. The price doesn’t change on the day.
“Bond cleaning from $45”
Often a lead website that passes your details to someone else, and isn’t based in Cairns.
A Cairns business, prices on this page
The people who quote your job are the people who clean it.
No reply, or a no-show
The most common complaint in local reviews, and the worst one when your inspection is booked.
60-minute reply, written confirmation
Your date, time and access arrangements are confirmed in writing, with a reminder the day before.
Extras added on the day
A phone call from the property asking for more money.
Every add-on priced up front
Listed below and confirmed in your quote before you book.
Prices
Fixed prices, published.
We’re not the cheapest in Cairns, and we don’t try to be. You pay for a clean that’s finished, documented and backed by a re-clean, at a price you can see before you call.
| Property | Bond clean | With carpet | Typical time |
|---|---|---|---|
| Studio / 1 bed1 bathroom | $380 | $490 | 3.5 hrs |
| 2 bed1 bathroom | $480 | $630 | 4.5 hrs |
| 3 bed2 bathrooms | $620 | $820 | 5.5 hrs |
| 4 bed2 bathrooms | $790 | $1,050 | 7 hrs |
- Typical time is for a two-person team. If a job takes longer, the price stays the same.
- 5 bedrooms or more, furnished homes and commercial properties are quoted individually.
- A 30% deposit holds your date. The balance is due on completion, after you’ve seen the report.
What’s included
The checklist your property manager uses.
Our checklist follows the Queensland exit condition report room by room, so the photos in your report line up with what the inspection looks at.
Kitchen
- Oven, trays, racks and door glass
- Cooktop and rangehood filters degreased
- Inside cupboards and drawers
- Benchtops, splashback, sink and taps
Bathrooms & laundry
- Shower screen descaled, tiles and grout
- Mould on silicone treated
- Exhaust fan covers and filters
- Toilet including base, mirrors, vanity
Bedrooms & living
- Ceiling fan blades, top and bottom
- Gecko droppings on walls and ceilings
- Skirting boards, doors, switches
- Built-in wardrobes inside, floors vacuumed and mopped
Windows & tracks
- Inside glass and sills
- Window and door tracks, mould removed
- Flyscreens wiped
- Blinds dusted, cobwebs removed
Written for Cairns homesThe items in bold are where tropical bond disputes usually happen: mould in tracks and silicone, exhaust fans, ceiling fans and geckos. They’re in every clean as standard.
What cleaning can’t fixWe clean. We don’t repair paint, holes, burns or wear and tear. If we see something like that, we photograph it and note it in your report.
Carpet steam cleaning
In Cairns, a wet carpet is worse than a dirty one.
Hot water extraction, not a shampoo. Then the part most cleaners skip: drying it properly, before the humidity turns it into a mould smell the property manager will notice.
80%+
Humidity
Common in the wet season. Left to air-dry, carpet can stay damp for a day or more.
3air movers
On every carpet job
Commercial air movers go in as soon as extraction is done, room by room.
4–8hrs
Typical drying time
Usually dry the same day, so it’s ready before your inspection.
Is carpet cleaning required in Queensland?
Not as a standard lease term. Your obligation is to leave the property reasonably clean. It can be required if you kept a pet, usually together with flea treatment.
Carpet is still one of the most disputed items at exit inspections, and more than half of Queensland bond disputes involve cleaning. A dated receipt and photos settle that question quickly.
Studio / 1 bed, added to a bond clean+$110
2 bed, added to a bond clean+$150
3 bed, added to a bond clean+$200
4 bed, added to a bond clean+$260
Flea treatment, pet properties+$30 / room
How it works
No site visit, no time off work.
Most of our customers are packing up a house while working full time. So the whole process runs from your phone, and you don’t need to be at the property.
Send a short video
Walk through each room on your phone and send it with your suburb and inspection date.
Get a fixed price in 60 minutes
Base price and any add-ons, in writing. The price doesn’t change on the day.
Book with a 30% deposit
Your date and access arrangements are confirmed in writing, with a reminder the day before.
We clean to the checklist
Before photos first, then the full checklist. Keys, lockbox or agent pickup all work.
Photo report the same day
Sent to you, and straight to your property manager if you’d like.
7 days of re-clean cover
If your property manager flags anything in our scope, send us their notes and we come back for free.
Property managers & owners
Approve the clean without driving to the property.
With Cairns vacancy under 1%, the next tenant is usually waiting. You need cleaners who turn up on the day, finish, and send you something you can check from your desk.
We work directly with property managers, owners and holiday rental hosts on end-of-lease, pre-sale and changeover cleans.
- Reports that match your inspectionRoom-by-room photos in the order of the exit condition report, with anything unusual noted.
- Paperwork on file before the first jobCertificate of currency for $20 million public liability cover and National Police Checks for every cleaner.
- Access without the tenantKeys collected from your office or a lockbox, and returned the same day.
- A named contactOne person who answers the phone and knows the job, not a call centre.
Also available on request: move-in cleans, pre-sale cleans, holiday rental changeovers and body corporate common areas.
About Full Marks
Japanese standards. Cairns local.
Full Marks is a Japanese-run bond and carpet cleaning company in Cairns, QLD. We clean the way work is done in Japan: follow the checklist, check it again, and don’t call it finished until it is.
That’s where the name comes from. Full marks is the standard we work to on every job, not something we hope for.
We’re also new, so we won’t show you star ratings we haven’t earned yet. Reviews will go up here as real customers leave them. Until then, here’s what you can check for yourself.
日本語でのご相談も承ります。
What you can check instead of reviews
- The price, before you callPublished above, with every add-on.
- The work, in photosBefore and after, every room, every job.
- Our insuranceCertificate of currency sent on request, before you book.
- Who comes to your homeEvery cleaner holds a current National Police Check.
- How our team is paidEmployed under the Cleaning Services Award, with proper pay slips and super.
Questions
Straight answers.
If your question isn’t here, send it with your quote request and we’ll answer it in the same reply.
Do you guarantee I’ll get my bond back?
No, and be careful of anyone who does. The lessor decides what to claim, and the RTA handles disputes. Deductions can also be for things that have nothing to do with cleaning, like unpaid rent or damage.
What we guarantee is our work. If your property manager flags anything in our scope within 7 days, we come back and fix it for free.
Do I have to get the carpets professionally cleaned?
In Queensland, not as a standard lease term. It can be required if you kept a pet. Many tenants still add it because carpet is one of the most disputed items at exit inspections. We’ll tell you honestly whether your carpet needs it when we see the video.
Do I need to be at the property?
No. Most jobs are done with keys left for us, a lockbox, or keys collected from your agent. You get the photo report as soon as we finish.
How far ahead should I book?
As soon as you know your inspection date, ideally 1 to 2 weeks ahead. Month-ends and school holidays fill first. We clean after everything has been moved out and before the inspection.
What if some furniture is still there?
Tell us in the video and we’ll add 20% to cover the extra work, or reschedule to after the move. If we arrive and the property is very different from the video, we’ll talk to you and re-quote before starting.
How do I pay?
A 30% deposit holds your date. The balance is due on completion, once you’ve seen the photo report. Card and bank transfer are both accepted, and all prices include GST.
Why a video instead of a site visit?
A visit means waiting in for us, often for half a day. A 2 to 3 minute video gives us what we need for a fixed price, and it’s what lets us reply within 60 minutes.
Fixed quote
Tell us about the property.
We’ll reply within 60 minutes during business hours with your fixed price and a link to send your room videos.
Your price at a glance
Estimated fixed price
Including GST, for a vacant property in our service area. Confirmed after we see your video.
Phone to be added
Email to be added
Hours to be added
Thanks, we’ve got it.
We’ll reply within 60 minutes during business hours with your fixed price and a link to send your room videos. If you sent this after hours, you’ll hear from us first thing on the next business day.